I have an issue with my QB Online that I can not get the proper help for.

I am beyond frustrated with this.  I have spoken to four different people, and all I get is the runaround.  I have a case number AND an investigation number.  Today, I'm told they are opening another investigation, and I should receive an email within an hour.  Just like the last three calls ~ NO EMAIL, NO PHONE CALL, NO SUPPORT.

What kind of racket are they running??  I'm now three weeks having to enter vendor information on purchase orders because it does not drop/transfer over when I create a PO from an estimate.  How hard is it for someone (who knows what the hell they are doing) to contact me?  I've had three different people log into my system now.  None of them know what the hell to do.

I'm going to have to find another accounting system.  You can not be expected to run a busy business and be stuck on hold with someone at a help desk who has NO CLUE what they are doing.

I am BEYOND MAD!