We also decided not to move to their online options . . . for 26 years of small business ownership the software has been usable while the costs have been excessive and the service nonexistent.  We're done with Intuit.  Using the latest desktop option on a dedicated computer that does not have internet connection . . . all we need is checking and cash management.

Granted this may not be a long term solution but it will suffice until retirement at which point I will recommend anything but Intuit products to the new reins holder.

Interested in other company reviews from QB users if/when you have experience.