I recognize you have encountered difficulties with the verification process or have concerns about the authenticity of your identity, @WW15. Let me explain this further to you.

The verification process in QBO may involve various steps, such as confirming personal information, providing identification documents, answering security questions, or validating contact details.

To verify your identity and update your phone number in QuickBooks, you can reach out to QuickBooks customer support for assistance. Our support team has access to the necessary tools and resources to verify your account. They may ask you specific questions or request additional information to complete the verification process. By working directly with their support team, you can ensure that your identity is properly verified and your phone number is updated in your QuickBooks account.

See these steps to contact them:

1. Log in to your account.
2. Click the Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose to Have us call you to connect with us.

By verifying the account, QuickBooks Online aims to protect users' data and prevent fraudulent activities. 

Please know that we maintain the confidentiality and security of financial information, providing users with peace of mind when using the platform. Let me know if you have more concerns.