I know that this hasn't been easy for you, PRClarity.

I appreciate all the efforts you've put into getting this to work. Since the in-product help feature is no longer functioning on your end, I recommend contacting our Technical Support Team directly through this link: Connect with QB for Mac Support. This way, we can investigate your setup and perform a series of tests to resolve the issue.

Should you encounter any difficulties and uncertainties while setting up your company or working with other areas, please don't hesitate to reach out to me again. Your seamless experience is my top priority.