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Replying to:
JamaicaA
QuickBooks Team

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Thanks for looping in this thread, @MB003. I see that you already requested to add the new SVB Go link in QuickBooks Online last October 17. I'm here to share some updates and verify the need to disconnect or reconnect.

 

The link you shared is currently not supported for the bank connection. This means that disconnecting and then linking via direct connection is unnecessary. I'm adding a screenshot for reference below:

 

Please note that we rely on your financial institution to provide us with the necessary links for QuickBooks integration. Therefore, you must request your bank to update their available links to ensure a seamless log-in process.

 

If you encounter error messages, refer to this article: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

Once settled, review downloaded bank and credit card transactions to ensure they belong to the correct accounts: Categorize and match online bank transactions in QuickBooks Online.

 

I hope this addresses your question regarding the links available for bank connections. If you need further assistance in managing transactions, add them below. I'll be here to guide you.

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