Thanks for joining this thread, @Gourmet Mommies.

We'd like to ask you a few questions to understand your situation better and provide the best possible assistance. 

First, can you please let us know which bank you're having an issue with? Also, have you encountered any errors? If so, I'd appreciate it if you can share a screenshot of the error message.

We're looking forward to your response. 

Please feel free to click the Reply button. We're here to help.