Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
DebSheenD
QuickBooks Team

Reply to message

Thanks for letting us know about your concern, Mike. 

 

Concerning this issue, this is usually just a settings matter. I'm here to guide you with the steps to fix this so you can send emails from QuickBooks.

 

First off, ensure QuickBooks isn't set to automatically run as an administrator. Here's what you need to do:

 

  1. Close QuickBooks Desktop, then open the Windows Start menu.
  2. Type "QuickBooks" into the search, then right-click the QuickBooks icon and select Open file location.
  3. In the folder, right-click the QuickBooks.exe file, then select Properties.
  4. Pick the Compatibility tab, then uncheck the Run this program as Administrator option. If the option is grayed out, click Show Settings for All Users to make the option available.
  5. Click Apply, then OK.

 

After that, try sending a test email or transaction to yourself. If you still see an error, move on to Step 2, outlined in this helpful article: How to fix "Error: QuickBooks is unable to send your email to Outlook".

 

I'm also attaching these links for reference in managing your receivables seamlessly: 

 

 

Tag me in your reply if you still need help emailing your invoice. It's always my pleasure to help you run your business efficiently. Stay safe!

Need to get in touch?

Contact us