There have been no reported cases similar to yours, Whaley.
Data damage may have caused unexpected behavior in QuickBooks Desktop (QBDT), leading to not saving the notes within the inventory items. To address this issue, we will follow a series of troubleshooting steps to verify and rebuild your company file. These recommended actions are specifically designed to help you resolve common problems in QuickBooks.
Let me guide you through the steps:
Verify data (scan company file for errors or data damage)
- Close all windows by going to Window and selecting Close All.
- Navigate to the File menu and select Utilities.
- Select Verify Data. If you see:
a. QuickBooks detected no problems with your data—your data is clean, and you don’t need to do anything else.
b. An error message—search for it on our QuickBooks Desktop support site for how to fix it.
c. Your data has lost integrity—Data damage was found in the file. Rebuild your data to fix it.
For detailed steps on rebuilding your company data, I recommend referring to this article: Verify and Rebuild Data in QuickBooks Desktop. It provides comprehensive instructions on how to perform the process to ensure the integrity of your company data in QuickBooks.
Additionally, you might find it helpful to explore the following articles for further guidance on managing inventory in QuickBooks Desktop:
If you require additional inquiries regarding managing inventory, reply to this thread. I'll be available to provide support.
