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Buy nowWelcome to the Community, BDW11!
Let me share some information about batch invoicing in QuickBooks Online (QBO). I'm also here to explain why your QBO account calls your invoices as pledges.
First, the option to create and send multiple invoices through QBO is only available in the Advanced version. If you're subscribed to that plan, you can follow the steps below to create batch invoices.
If you don't see the option to create batch invoices, you'll need to upgrade your account. You can also manually create invoices individually on your current subscription.
Furthermore, QuickBooks automatically renames invoices to pledges if your tax form is set to nonprofit in your settings. That is why you see pledges instead of invoices on your QBO account.
I'm leaving this article with more details on how to set up and run a nonprofit organization in QBO: Get started with QuickBooks Online as a nonprofit.
Lastly, once you've created and sent your invoices to your customers, you can use this article as your guide in recording payments: Record invoice payments in QuickBooks Online.
Feel free to add a comment below if you have other concerns about creating and managing invoices. I'll get back to make sure you're taken care of.