I completely understand how frustrating it can be when technical difficulties hinder productivity, especially during crucial deadlines, @AAT80.

I'm sad to learn about the inconvenience this may have caused you and your bookkeeper. Rest assured, I've got your back to help resolve this. 

At Intuit, we strive to ensure that the most frequently accessed pages in QuickBooks Online load within a 10-second timeframe. We have implemented a robust system monitoring process to evaluate our performance and ensure we meet this objective consistently.

While QuickBooks Online functions as a web-based service, its performance is influenced by various factors, including the processing power of your computer or device, the amount of available memory (RAM), and the bandwidth of your Internet connection. Slow performance can be attributed to various factors. Also, older systems generally do not receive regular browser updates, which can negatively impact performance.

To enhance the software's performance, take into account the following considerations:

• Ensure your operating system is up to date and you meet or exceed the System Requirements for QuickBooks Online.
• Verify your internet speed (bandwidth) is not limiting your QuickBooks Online experience. Run a Google Speed Test to confirm your bandwidth/the speed of your connection. To better understand the results of the Google Speed Test, read over how the results are determined and what they mean.

If you experience pages that aren't fully loading in QuickBooks Online, various scenarios may be causing the problem. To learn about it, you can utilize this resource for future use: QuickBooks Online doesn't load correctly or has blank pages.

Keep me in the loop if you have further loading concerns. We value your business and look forward to resolving this matter to your satisfaction.