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Replying to:
SHOES_
Level 3

CAN NO LONGER REVERSE A TRANSACTION

Your Point of Sale Software is discontinued as of Oct 3, 2023.

We do not use Payment Software as that is discontinued also.

We rang a sale this morning and tendered it as a Visa sale in POS.  When we try to reverse it, we now get the error

 

"The version of Quickbooks Desktop Point of Sale you are using does not support Credit/Debit card transaction anymore.  Please consider upgrading your Quickbooks Desktop Point of Sale to the latest version"

 

Everything should still work, but your company is too busy pushing Shopify on your customer base.

Your suggestion to upgrade to the latest version is a joke...this is the latest version and is now unsupported by Intuit...fix this..WE ARE NOT USING PAYMENT SOFTWARE...transactions should still reverse...awful

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