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acaringhandathome
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same deal here only in the desktop version! still dealing with the repercussions and support has been zero help. I'm currently out the $500  I spent on the "non corrupt" license number  and the amount I had to pay to go to QB online still cant run payroll because cant get it straightened out all QB could say is that there were 2 company files and that's why some payroll data is missing. Cant start using payroll online until you can input the data from desktop but cant find all the data. been dealing with this since early July and lost countless man hours not to mention my sanity being shuffled back and forth between departments with the next not having any more a clue than the one before. I finally said the hell with it and quit calling support because they were no help. I have no faith in QB period anymore and as I hate that this has happened to others its nice to be able to vent to others who understand!

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