Thank you, Adrian,

I am about to unload, and it's not aimed at you specifically, it is aimed VERY MUCH at the poor enterprise support Intuit provides for its "priority circle" enterprise subscribers.

"Our crap doesn't work, and yea, we know we told you to buy that really expensive scanner because it would be one of the few that do work, but it actually doesn't for some reason, and well, just get in the queue so 'we can add you to the list of affected users' to find out if we ever resolve it or fix the app, so it works with the TC21 scanner we told you to buy" is not a solution.

Our TC20 scanners are old and dying, and we have no functional upgrade path compatible with the CRAP QuickBooks mobile app that SHOULD work with ANY barcode scanner android device, but does not.

The End.

Now I will "get in line", because we have no choice, except to wait OR find a different solution that isn't Intuit.

SIDE NOTE: I have been waiting for the last 15 minutes to chat with support while I have been writing my rant.  Still waiting.