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ACSCalifornia
Level 3

Shipping Address disabled after upgrade

Last Friday looks like our invoice got updated without out approval. We managed to locate out Invoice and Estimate templates and cotninue using them, the problem is that the data entry form also changed and now we cannot longer enter the shipping address per Estimate/Invoice as we used to.

How can I got back to the old data entry format? Spent 4 hours with 2 specialist they keep have no idea what happened nor why it was changed.

 

See attach image to better describe my request and, at this point, we're desperate for a solution as the new work flow (enforced by QBO) is time consuming. Thank you community!

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