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Replying to:
SheandL
QuickBooks Team

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Welcome to the Community, @bvstone.

 

I recognize the importance of having features like subtotals and being able to edit out our Bill To and Shipping Address in your invoice. But our Product Engineers have removed the Subtotal feature for good.

 

Seeing that this is a significant feature for you, you can send feedback to our Product Engineers so they know what to add to the next update. Here's how:

 

  1. Click on the Gear icon. 
  2. In the Profile section, select Feedback.
  3. Write your comments and product suggestions.
  4. Click Next to submit.

 

With the new update, I can understand how confusing it is to edit your Bill To and Shipping Address on your invoices. It is still possible to edit both. Let me guide you on how:

 

Add a shipping address to your customer's profile 

 

  1. Log in to your QuickBooks Online account.
  2. Go to Sales, then Customers.
  3. Choose the customer you want to edit. 
  4. Select Edit. 
  5. Under the Shipping address field ,uncheck the Same as billing address checkbox. 
  6. Enter the shipping address. 
  7. Press Save.

 

Add the shipping address to invoices

 

  1. Select + New, then Invoices.
  2. Select Add Customer and choose a customer from the dropdown. 
  3. Create the invoice as you normally would.  
  4. Click Manage, then select Customization. 
  5. Under Customization, turn on the Ship to switch, and a preview of the ship address will display on the invoice.
  6. Press Save. 

 

If you want to know how to get paid for what you sell, send a customer an invoice, and add a product or service you're selling in an invoice: Create invoices in QuickBooks Online.

 

If you need further assistance in regard to invoices, don't hesitate to leave a comment below. The Community is always open to help you.

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