Welcome back to the Community space, @BethR.
I appreciate the additional information you shared and for your patience in performing some troubleshooting steps on your end.
Since you're getting the same issue, I recommend contacting our Customer Care support team. By doing this, they can review and offer a solution on this matter. Follow the steps below:
- Select Help (?) at the top part of the page.
- Select either tab to get started:
- Assistant: Get personalized answers quickly. Choose from suggested options or type in your question or topic. If you need more help, it's still available to Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
- Ask the community to get help from businesses like yours.
Here's an article on the basic questions about Home Currency Adjustments: Frequently Asked Questions about Home Currency Adjustments.
If you have any further inquiries, we are just a post away. Good day.
