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Replying to:
Irene R
QuickBooks Team

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I understand how important it is to be accurate when printing checks, @marya1a.

 

There are some troubleshooting steps we can perform to get rid of this situation.

 

Let’s start by logging in to your QuickBooks Online account using a private or incognito browser. You can use these keyboard shortcuts below:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P

 

From there, check if you can print the check successfully. If it works, go back to your regular browser and clear its cache for a smooth browsing experience.

 

Also, I recommend updating your Adobe Reader/Acrobat to the latest version to prevent printing issues. If you're using the updated one already, you can repair your Adobe installation to proceed.

 

In addition, you can refer to this guide if you need help on running a report with vendor totals.

 

Let me know if you have more questions about managing your vendors and their transactions in the program. I’ll be happy to assist you at any time.

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