Thank you for bringing this to the Community space @leta74 . I know how important it is to print your transactions. In the meantime, for printing Invoices you can change the template to Airy New and that will print successfully.. We recommend you to contact our customer support.

Here's how:

1. Click on Help.

2. In the pop-up window, go to the Search tab, then click Contact Us.

3. In the box, enter "missing products and services when adding them to invoices."

4. Click Continue, then choose how you want to reach us:

• Start a chat with a support expert.
• Get a call back from the next available expert. 

For more information, you can check this article: Customize invoices, estimates, and sales receipts in QuickBooks Online

 If you need anything else related to it, especially with QuickBooks, please let us know. We're going to make sure that we answer as soon as possible. Take the best care!