@Maybelle_S,

The top of this thread dated 05/10/2023 was me reporting that QB Desktop was incompatible with the newest version of Outlook.

I'll have our IT people try your suggestion regarding the settings, as I just tried the new Outlook again after @WesterFence inquiry yesterday. It still wasn't working when I tried it today, so I'm missing out on a lot of great feature improvements in Outlook until I can get the incompatibility issue resolved.