Hello, @ketchm.

I can only imagine how affected your employees, business partners, and contractors are on the current issue. I would also become worried since we're talking about taxes here, and the deadlines are just around the corner. 

Thank you for making a follow-up about the error. Upon checking, the reported issue about exporting payroll has been resolved in the last week. However, there's a new ongoing investigation and our engineers are still working and investigating the issue. 

I see that you've already called us before. I would still recommend contacting our phone support if you have additional questions or need to add more details about the issue and get more updates about the ongoing issue.

If you need help seeing the payroll data, I'll add this article about running basic payroll reports: Run payroll reports in QuickBooks Online Payroll. 

You can always drop by here if you have concerns about your taxes or payroll. Reply or create a new thread, and we'll be there to hear you out and lay down a guide or two.