You've come to the right place for assistance, @hatcarp. I'm here to provide info about printing your packing slips.
You may have selected a different transaction type. Make sure to only select the invoice. The print packing slip option is grayed-out because you may have selected another transaction that is not an invoice.
If this doesn't work, we will perform the browser troubleshooting as this may be a cache-induced error.
Here's how:
- Try using a private or incognito browser.
- Restart your browser.
- Clear your browser's cache.
- Add Intuit as a trusted site.
If this doesn't work, try changing the default location of the downloaded files. Follow the set of instructions for your browser type.
Moreover, I'll be sharing the following resources to help you in your future work:
Let me know if you have any other concerns or questions regarding printing packing slip, I’m more than happy to help. Keep safe.
