I can share some information that can help you with resolving the problem you're having with your account, @jaiii123.
Are you referring to the verification code that will be sent to your mobile phone or email when trying access your QuickBooks Online (QBO) account? If so, please know that there's an ongoing issue with verification that's not received when trying to login in QBO.
Our Product Engineering team is already aware of this and is now working for a fix. In the meantime, I suggest contacting our Customer Support Team, so you'll be added to the list of affected users and receive an email notification once we resolve the issue.
You can reach our Customer Support for QBO by going to the Help icon at the top right of the account. Then, let them add you to Investigation No. 92746.
Follow the steps below:
- Go to the Help icon to connect to a live support agent.
- Provide us with some information about your concern.
- Select the Contact Us button and provide some details about this concern, then on the Let's talk button.
- You'll now be provided options on how to connect to our Customer Support.
You can check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.
If you can't sign in to your account, here's further guidance on how you can recover your Intuit Account if you can’t sign in.
If you mean something else or you have further question about logging in to QBO, please let me know by leaving a reply below. Keep safe, and have a wonderful day!
