Hello there,
We currently have an open investigation into this concern. For now, it is best to connect with our QuickBooks Mac Desktop Technical Support. So they can include you in the list of affected users. They also have additional tools to pull up your account and do a screen share to confirm the issue.
To speak with one of our experts from QuickBooks Mac Desktop Support. Please follow the steps below to contact support:
- Click this link: https://help.quickbooks.intuit.com/en_US/contact.
- Select QuickBooks Mac Desktop.
- Type in Technical Support on the search bar.
- And click Get the Phone number below.
I'll leave these articles to help you in the future:
For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.
