Hello there.
Currently, there is an ongoing investigation about being unable to open company files after installing new macOS Sonoma. Rest assured that our Engineering Team is dedicated to working for them to implement a solution that will fix this issue.
Please know that this is a top priority for us. And it will continue to be so until fully resolved.
As of the moment, we can't tell when this issue will be resolved. Thus, I encourage you to contact our Phone support team. They can add you to our notification list, and you'll receive an email notification once an update is available.
Here’s how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account.
- We'll email you a single use code. Enter your code and select Continue.
- If you have more than one account, select the account you want to use and then Continue.
- Choose to chat with us or Have us call you.
I'm also adding these articles you can read to help you export reports in the future: Export reports as Excel workbooks in QuickBooks Desktop.
Don't hesitate to post again here if you have any other concerns about managing invoices in QuickBooks Online. I'm just around the corner ready to lend a hand. Have a good one and keep safe.
