Hi there, @BHollis. I'm here to point you in the right direction for further assistance.

Our team has initiated a new investigation (INV-91805) in response to the reports we've been receiving regarding recurring reminder templates next date not updating. Rest assured that our engineers are doing their best to fix it as soon as possible.

I recommend contacting our Customer Care Support team so you'll be added to the list of affected users. This way, you'll receive email updates on the case's status and be notified once it's been resolved. I've added the steps below:

Please note the business hours to make sure experts are available for help.

1. Tap the (?) Help icon.
2. Click on Talk to a Human.
3. Enter a short description of your concern and press Enter.
4. Select I still need a human.
5. Choose Contact Us to connect with our live support.
6. Select Messaging or Get a callback.

You can also keep track of your created templates using this link: Review your transactions through the Recurring Template List report in QuickBooks Online.

I'm also adding this module to learn more about what to do when templates don't run: Fix failed recurring transactions in QuickBooks Online.

I appreciate your patience as we work through this. If you have any other concerns, please don't hesitate to drop a comment. Take care!