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Buy nowThanks for your active participation and for providing us with more details about your scenario, @reidjwilliams. This will allow me to assist you better and provide an accurate solution and information based on your specific goal.
To start off, when you say Print and Download, are you referring to the Print or Preview button on the Invoice page? If so, please know that the Print preview page will pop up from the same page and it's working just as how it's designed. Also, I've replicated your scenario here on my end and I was able to close the page by just hitting the close button (x) instead of the browser's back button.
See the image below for your reference:
On the other hand, you also have the option to print and download your invoices from the Sales menu which you'll be routed to a new window. I'd be glad to show you how:
However, if the given situation above isn't what you meant, feel free to let me know by leaving a comment below. I'd be pleased to assist you further and provide clarifications.
Moreover, customizing the appearance and layout of your sales forms is a simple yet effective way to enhance your business communications. This will enable your customers and clients to view your forms in a clear and eye-catching manner. To discuss more about this, feel free to check out this article: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Thank you for reaching out! I'm here to provide you with any further assistance you may need. Please don't hesitate to ask any invoice-related questions or provide more details by simply hitting the Reply button. I'm dedicated to guiding you through this process and ensuring that all your concerns are addressed. Have a great day ahead.