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I appreciate your dedication to resolving the issue, 360HC. Let's make sure you can change the date manually in QuickBooks Desktop for Mac.
Upon reviewing our records, I've found that there's an open investigation regarding your concern. Our software engineers are working diligently to identify the root cause of the problem. We assure you that we are taking all necessary steps to get this rectified as soon as possible.
For now, I recommend contacting our support team. This way, you'll be added to the list of affected users and receive status updates through email or SMS. For a faster transaction, provide this investigation number to our representative: INV-61356. Here's how:
- Select QuickBooks Help from the Help menu.
- Click Contact Us.
- Type in a short description of your concern, then Continue.
- Choose a way to connect with support.
For more details about our support availability, refer to this article: Contact Support.
Your patience and understanding are greatly appreciated as we work to address the issue. We look forward to providing you with the best possible experience in the future, 360HC. If there's anything else that I can do for you, just tag my name in the comment section. Take care!