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Adrian_A
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Hi, mdmdds.

 

We truly appreciate your loyalty and for using QuickBooks Desktop. Placing a shortcut on your desktop is a great idea to open the files temporarily. 

 

I want to ensure your issue of why the program shuts down when switching between company files gets resolved in no time. With that, I suggest reaching out to our engineering team so we can create an urgent investigation about it. Here's how to get in touch with the team:

 

  1. Click the Help menu.
  2. Select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. You can enter QuickBooks shuts down when switching company files as keywords.
  5. Choose a way to connect with our phone team.

 

Moreover, we suggest backing up your company file regularly to ensure your data are protected at all costs. Here's an article for the detailed steps: Back up your QuickBooks Desktop company file.

 

I'm always around whenever you have concerns about opening your QuickBooks file.

 

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