Hi there, KAO2411. I'm here to lend a hand in printing your purchase order.
A data integrity issue could be the reason the updated contact information is not showing on the newly created Purchase order. To resolve this, let's run the Verify Rebuild Data tool that helps identify and repair data issues within your company file. But before doing so, ensure you update QuickBooks Desktop to the latest release.
To verify and rebuild your data, here's what you'll need to do:
- Click the File menu at the top.
- Go to Utilities, then choose Verify Data.
- If QuickBooks detected no problems, there's no further action needed. If you receive a message, "Your data has lost integrity", the file is damaged. Just continue to Rebuild Data to correct the problem.
- When you Rebuild Data, you'll receive a message to back up your company file, just click OK. The utility starts as soon as the backup is finished.
- Click OK when you get the message "Rebuild has completed".
- Run Verify Data again to check for remaining data damage.
For more details about the Verify/Rebuild process, check this article: Verify and Rebuild Data in QuickBooks Desktop.
Once done, check to see if everything is working now.
For future reference, you can read through these articles to learn more about the workflows for tracking your income and expense transactions:
If there's anything else you need help with, let me know by commenting below. I'm always here to help. Have a great day!
