Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
MJoy_D
Moderator

Reply to message

I can help you with resolving the error you're having when trying to switch or change company files in QuickBooks Desktop, @busydea.

 

You can use the QuickBooks Tool Hub and then run the Quick Fix my Program. It'll close any open background processes QuickBooks uses and then run a quick repair on your program.

 

Here's how:

 

  1. Close your QuickBooks Desktop (QBDT).
  2. Get the most recent version of QuickBooks Tool Hub.
  3. Follow the on-screen instructions on how to download and open the tool hub.
  4. In the QuickBooks Tool Hub, select Program Problems.
  5. Select Quick Fix my Program.

 

Once done, open your QuickBooks Desktop and try switching your company files. 

 

If the error persists, try the solutions provided in the following article: Fix issues when QuickBooks has stopped working

 

I suggest scheduling automatic backups or manually backing up your files, ensuring you can retrieve them in case of problems: Back up your QuickBooks Desktop company file

 

Keep me posted if you have further questions about the error you're having when trying to switch or change company files. I'm always glad to help in any way I can. Have a great rest of the day!

Need to get in touch?

Contact us