The Community is glad to have you join the thread, ay2023. We acknowledge the importance of doing bank activities without challenges in QuickBooks Online. Thank you for your troubleshooting efforts in resolving your bank connectivity issue.
There may be a problem on your bank's end, such as their website is undergoing maintenance or server issues. This can stop the online bank connection to QuickBooks. To verify, I suggest contacting your financial institution or visiting their website to see if they have a notification about a downtime issue.
If everything's good on their end, I suggest contacting our QuickBooks Live Support Team. They have the tools to review your account, know the root cause of the bank error, and investigate this issue further.
To contact support:
1. Sign in to your QuickBooks Online company. Select Help (?).
2. Select Assistant or Talk to Human.
3. Search or select Contact Us.
4. Start a chat with a support expert.
In the meantime, you can get transactions from your bank or credit cards and manually import them into QuickBooks Online. Please refer to this article: Manually upload transactions into QuickBooks Online.
Check out this article if you have issues when you manually upload bank and credit card transactions into QuickBooks Online: Fix bank upload errors in QuickBooks Online.
You can also keep these resources for your reference in handling bank-related activities moving forward:
Keep us posted if you have other questions or need assistance. The Community is always looking forward to helping you. Take care, and we're rooting for the success of your business!
