I got your point, @Rose. Let me share details and help you call our phone representative for this topic.
I'd suggest contacting our Customer Care Team to seek assistance with your subscription. They also have tools like screen sharing to check the process and see the possible causes of your credit card payment.
Here's how you can reach them:
- Open QuickBooks.
- Go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Type Contact Us in the search box. Then, click on Contact Us at the bottom.
- Select the way you wish to connect with support.
Additionally, while opening or using your QuickBooks Desktop, you can see an unrecoverable problem. The following are the most frequent causes of unrecoverable errors. See this article for more information: How to fix unrecoverable errors in QuickBooks Desktop.
Please let me know if there is anything else I can do to assist you; you can always reply with any further concerns. I hope you're doing well.
