For 20+ years, importing .QBO files has not been considered an "online service".  I don't even get my .QBO files online.

The sad part is even though this is an "Import" rather than an online service, Intuit basically can do whatever they want, and they want us to move to the subscription model. And they further know that there is no other financial software around that has the functionality of QB, thus, another "incentive" for them to push us to the subscription model.