We appreciate you for joining this thread, @Mari119. Let me answer your question and help you achieve your goal.
To ensure that we can help you, we'd like to know if there's a specific error that shows up when you try to connect SVB to QuickBooks.
If you're seeing a "Your Bank is making a change. Until you upgrade your bank connection, your transactions will stop automatically flowing into QuickBooks. To upgrade your connection, you will need to reconnect your account. (390)" message, you'll want to try reconnecting your account.
Here's how:
- Use the Gear icon, then go to Bank accounts.
- Click Connect another account.
- In your search box, enter the name of your bank and the account type.
- Follow your onscreen instructions to finish connecting the account.
In most cases, bank connection issues occur when:
- The bank is performing system maintenance.
- Some notifications need to be addressed on your financial institution's website, while signed in to the account.
I'd recommend logging in to your bank website. And check if any alerts/notifications require attention:
- Review the account page for messages, notifications, alerts, etc.
- Check for any announcements from them.
- If any required actions need to be performed to complete them.
- Return to QuickBooks and try connecting your account again.
Furthermore, I suggest contacting your bank support to check if it's still possible to connect QuickBooks to their bank.
We'll also share these articles for future banking page navigations:
Please let me know how it goes. We want to ensure that your goal is achieved. Click the reply button below, and we'll answer you quickly. Keep safe.
