Hi BlaiseJC,
I recognize you're facing a similar issue with random crashes and software hang-ups, which can occur at any time. While Windows event viewer errors may point to a printer driver problem, we're here to help find the cause further, and thank you for your patience.
Upon reading the answers in the previous responses, I can see the Carneil_C's answer explained a lot. He has provided the necessary troubleshooting steps that we can advise from here. For this reason, I'm encouraging you to contact our QBDT Support so they can check this further using more tools.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue, and then Continue with my account.
- We'll email you a single use code. Enter your code and select Continue.
- Select to chat with us or Have us call you.
If you have any other concerns, feel free to go back to this thread. I'll be happy to help you further.
