Hi there, KIM.
I appreciate you for joining this thread concerning your software characters in QuickBooks Desktop (QBDT).
Since the application is only available in US and Canada versions, the language itself is defaulted to its respective region of availability.
In your case, you’ll want to change your computer desktop’s language setting to Chinese so that it will also apply to your QBDT company file. Although, this may not translate all the names or characters into Chinese. You can check out your computer’s manual to change your settings.
On the other hand, you can consider importing your customer names via an IIF file. We can translate it from English to Chinese and enter it into a file to import into QBDT. Before that, back up your company file before the process to restore its previous state of file in case you run into problems.
- Log in to your company file as an admin.
Note: If you’re in Multi-user mode, go to the File menu, then select Switch to Single-user Mode.
- Navigate to the File menu, and select Utilities.
- Choose Import, then select Import IIF.
- Select the IIF file you want to import, then tap Open.
- Select OK to confirm the import.
You can also check out this article to guide you with importing and editing IIF files in the application: Export, import, and edit IIF files.
Another way around this is to utilize a third-party application that allows you to translate or import your customer’s name into your preferred language. Here’s the link where you can check all available applications: Apps for QuickBooks Desktop.
I’m all ears if you have more questions about managing your customer lists. The Community always has your back.
