Would like to also join a lawsuit.  I have a email stating they would release funds and deduct the amount from a payment plan that was setup. Received a call from collections from a Brittany stating that they are not the same department. She asked who sent the email and I explained who and when it was sent.  I said can I send this email to you? She stated I do not have an email and you can not send that email to me. Then stated she sent a email about my monthly payment owed. Which I have never received her email regarding this from a date she mentioned, you stated you do not have an email so how are you sending me an email I have not received? They also called me 3 different times. Twice from their customer service department and once from collection after explaining to not call me as i am on a asian time zone. I gave specific times to call and they woke me up at 2 am my time. The collections department does not have a direct number to reach them. I spoke with a rep who mentioned they used to have a direct number bur their own department does not and they wish they did the rep i spoke to said.  She seemed to be upset as well as she working for intuit is not able to reach them directly herself.  This is affecting my business to the point where i may have to shut it down.