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Replying to:
FateCandylaneT
QuickBooks Team

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I recognize the urgency in resolving incorrect quantities on purchase orders in your account, aUSERid1. Allow me to share insights to help you keep going when managing your inventories.

 

With the purchase order you've created, you'll want to review the status of the transaction as closed and verify the related transactions associated with the PO entry. This way, it is to confirm the entries linked to the particular PO are correct. Also, you can manually delete or unlink any unnecessary transaction found from there to ensure no discrepancies are related to the PO created. I've added a screenshot below for reference.

 

PO received.png

 

However, if the same thing happens, unusual behaviors like this might have caused data damage to your company file. To help us identify and ensure these quantity values on your purchase orders will accurately reflect in your record, let's run the Verify Rebuild Data tool. Beforehand, please secure a backup copy of your file and make sure your QuickBooks Desktop is up-to-date. This way, you'll always have its latest features and fixes. To do this:

 

  1. On the top menu, click File and select Utilities.
  2. Click on Verify Data.
  3. Select OK when QuickBooks doesn't detect any problem with your data.
  4. If verify finds an issue with your data, you'll be prompted to Rebuild Now or View Errors.
  5. Click Close or View Errors and take note of the specific error message.

 

Then, here's how to rebuild data:

 

  1. On the top menu, click File and choose Utilities.
  2. Click OK if you receive a prompt to back up your company file.
  3. Select OK when the rebuild is complete.
  4. You can run the Rebuild Data again to ensure there's no error.

 

Additionally, you can share a detailed screenshot on your end to help us identify further and have a visual reference on your concern.

 

Moreover, you may want to visit this guide when handling quantity adjustments on your inventories if you encounter negative amount issues in the future: Adjust your inventory quantity or value in QuickBooks Desktop.

 

We'll keep this thread available for any additional queries you may have when managing purchase orders. Feel free to leave a reply in the comments below. Keep safe!

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