Welcome to the Community space, @Rachel06.
As mentioned by my colleagues above, the option to create an invoice template with different email messages is unavailable.
I see how important and beneficial it would be to your business to do different invoices for different clients. To ensure it receives attention from our product engineers, I suggest using the feedback option, enabling us to enhance the program's features accordingly.
Here's how:
- Navigate to the Gear icon at the top.
- Click Feedback.
- Enter your comments or product suggestions.
- Then select Next to submit feedback.
For now, we can only make changes to the template whenever you send an invoice.
Additionally, I'll be sharing the following articles to help personalize and manage your invoices in QBO:
Thank you for your patience while we work on this. Feel at ease to get back to this thread if you have other concerns with QuickBooks. I'll be more than happy to help. Please take care.
