Unexpected behaviors when integrating QBDT with third-party applications like FedEx Ship Manager and Avalara can indeed disrupt workflows. I want to assure you that we're committed to helping you overcome this hurdle and minimizing any further disruptions, toddhendy.
When dealing with connection problems linked to revoked and expired certificates, it's important to follow a systematic approach to ensure a smooth resolution. In situations like these, our team has put together a comprehensive resource that outlines step-by-step instructions to help you troubleshoot and rectify the issue. You can find detailed guidance in the following article: How to fix the error QuickBooks - Application with Revoked Certificate.
However, if you've already performed these troubleshooting steps, I recommend reaching out to our Technical Support Team. This way, we can delve deeper into the problem and perform necessary diagnostics to identify the root cause of the snag.
- Open QBDT, then go to the Help menu.
- Select QuickBooks Desktop Help/Contact Us and click Contact Us.
- Enter the error message you received in the description box, then hit Continue.
- Sign in to your Intuit account and follow the onscreen instructions.
- Choose Chat with us or Have us call you.
To help manage your connected apps and learn how to resolve Web Connector runtime errors, check out the links below:
The Community is open 24/7, so please don't hesitate to visit us again if you have any further questions about web integration. We're always ready to provide the support you need to get back on track.
