We appreciate you posting your query here in the Community forum, @CSM-T. We've got you covered, and let's work this out so you can complete your tasks in QuickBooks.

To provide you with more effective assistance, could you kindly provide me with additional information regarding your specific situation? Can you explain the steps you followed to set up the item? Additionally, could you describe how you recorded the transactions and set up the account?

Please provide any additional information you think might be relevant. This way, we can give you the most accurate resolution to your query.

We're looking forward to hearing back from you. Just add your response below, and we'll make sure to circle back and provide the necessary support.