Thanks for returning here, @GrumblePuss. We appreciate the additional info you shared here. Moreover, we recognize your effort in performing the steps provided by my colleague. This time allow us to chime in and route you to the best possible help.
Since you performed the Quick Fix option. We recommend contacting QuickBooks Desktop Live Support. They're an expert in locating the root cause of the error of your company file to why it isn't opening to your QBDT account. Moreover, their tools are equipped to pull up your account in a secure environment.
Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account.
- We'll email you a single-use code. Enter your code and select Continue.
- If you have more than one account, select the account you want to use and then Continue.
- Select to chat with us or Have us call you.
Additionally, we'll share these articles for future reference:
Drop a comment below if you have follow-up questions or concerns about running QBDT. I'm more than happy to assist you. Take care and have a wonderful day ahead.
