I am having the same issue and have contacted QBO moths ago and keep calling them and all they say is that they are working on this. Really? How many months is this going to take to fix? I have to keep sending my clients this invoices?

I am looking to change to someone else at this moment. This problem have created so much stress and extra work for me. QBO is actually getting worse every time they try to change something. Besides the stupid greeting with the wrong punctuation at the end of my invoices says "see you soon" I never see anyone, why should I say that? Is very frustrating.