Let's try using Internet Explorer to access your QuickBooks Online account, DFSC.

Sometimes, you won't be asked the reason for exporting. You'll be routed to open the Excel spreadsheet right away.

You might also want to check out this article about exporting data file from QuickBooks Online to Desktop. Just follow the steps on how to "Configure Internet Explorer's security for exporting."

We're just a comment away if you have further concerns.