AGREE 100% , today 8-14-2023 it has taken 46 min talking with a rep to JUST PAY FOR AN UP DATE! and then I find out that even though it is a DESK TOP PRO like I have used for Years, they Charge every year to uses the same software, WHAT A JOLK!! I pay for payroll every year and that is understandable.

They tell me i can use online back-up I say I don't wat that they say its FREE, ( I just want to blow my top, nothing is free I feel that I should charge for my time dealing with untrained efficient employees!!)

PLEASE SOMEONE DEVELOPE A SOFTWARE