Hi,
1. Phone number is correct.
2. My phone can receive SMS, confirmed with operator.
3. My phone plan allows SMS with short codes, confirmed with operator and already receiving short codes from several high security services around the world: local and offshore banks and many other critical services.
I did several times the entire process of signing in at the security tab, entered the mobile number and tried to verify without success.
Also tried to turn off the two-step verification, clicking at the option Access your Sign in & security section, then clicking at 2-step verification, but there's not such option to turn it off.
I tried everything you recommended at the several users posts about this same issue, but nothing worked.
At this stage, i’m very dissapointed with your system. It is unacceptable that a simple verification process that works without any problem with several platforms can’t be solved friendly and quickly. This problem has a financial and reputational impact at my job.
Regards,