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Replying to:
GebelAlainaM
QuickBooks Team

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We can imagine how you feel knowing that this kind of issue you're facing right now, @SwitchcorInc is a limitation in migration. Let us give you some details about the issue and what we can do in the meantime to isolate the issue.

 

QuickBooks Desktop (QBDT) and QuickBooks Online (QBO) have different features, so when you switch from QBDT to QBO, you may notice differences in how your books appear. To learn more about it, see this article: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

 

We can understand the importance of migrating from the QBDT file to QBO in the easiest and breezy way. However, this case is part of the product migration limitations. For now, you can send feedback to our product developers so they can get to know this problem better and give you the best QuickBooks experience. Opinions from our valued customers like you are greatly appreciated.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Choose Feedback.
  3. Enter your comments or product suggestions.
  4. Then, click Next to submit feedback.

 

You can visit our QuickBooks Online Feature Requests website to track the status of your submitted feedback.

 

We'll be sharing these helpful articles to learn more about QBDT to QBO migration:

 

 

If you require any further information or additional queries, let us know by replying to the thread. We look forward to a successful working relationship in the future. Take care always!

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