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I appreciate you going through all the troubleshooting steps to resolve your issue, MarcNJ.
Let me redirect you to the best help available to further check the status of your case with your QuickBooks Desktop (QBDT) company file, and get you up and running again.
Since you still get the same error, even after performing several troubleshooting steps, I'd recommend contacting our Data team again. Here's how:
- Go to Help, then select QuickBooks Desktop Help.
- Select the Contact Us button.
- Enter a brief description of your concern in the What can we help you with? field and click Continue.
- Choose a way to connect (Chat or Callback).
Additionally, I'd recommend backing up your accounting data in QBDT. This way, you can restore one if you run into problems in the future.
Let me know if there's anything else you need in managing your business growth using QBDT. I’m more than happy to help. Wishing you the best!