Been going on for over a month. Absolutely no help after 8 plus phones calls and countless hours. I've basically had reps from both Quickbooks and Greendot hang up on me because they can't stay on the phone any longer and can't escalate my call to anyone else. Greendot support is useless. They state it's a known issue.. I've once been successfully transferred to their corporate office on one of my initial calls - and felt somewhat satisfied with the communication, but they said I was going to get a follow up in a few days and never did. Every other time I've been transferred to GreenDot call center, and then requested transfer to corportate, they've messed up the transfer.. this happened 3 times in a row yesterday. It's time QB partners with a new bank.