yaserahmad117 --

I've had all the items "unmarked" for updated in the options tab and it STILL did an auto-update.

The problem we're running into regarding this issue is with the WebConnector -- if the update is running at the time it will kill the webconnector application trying to run with result: "Waiting.....Another service is updating."  We're finding that the apps in the WebConnector hang indefinitely and thus hangs the WebConnector.  Reboot corrects the problem.  After reading another post, I have now disabled the 'QBUpdateMonitorService" from running.  We'll see if that solves this issue.